How can I complain about my experience at a health center?
Someone asked us:
love planned parenthood but what do I do if I have a complaint about a visit? :(
Our health centers have been providing health care and education for a really long time. But we’re not perfect. So if you feel that your visit didn’t quite stack up, we want to hear about it.
The best thing that you can do to make sure your concerns are heard is to follow up with the health center manager at the Planned Parenthood you visited. Give them a ring and tell them about your experience. They’ll make sure that your complaint is addressed and that you get the care you need.
(On the flip side, if you have a super-awesome-wowza experience, you can also call the health center manager and let them know. They work so hard and appreciate the love. <3)
Coming forward about a negative experience won’t just make you feel better; it’ll also help us improve things for the next person who walks in the door. So thanks for helping us further our mission and provide the best care possible – you deserve a thousand high-fives.
-Chelsea @ Planned Parenthood